{"id":6171,"date":"2023-03-02T17:24:58","date_gmt":"2023-03-02T09:24:58","guid":{"rendered":"https:\/\/www.goldrich.com.hk\/?page_id=6171"},"modified":"2025-09-25T12:22:08","modified_gmt":"2025-09-25T04:22:08","slug":"%e9%80%81%e8%b2%a8%e6%94%bf%e7%ad%96","status":"publish","type":"page","link":"https:\/\/www.goldrich.com.hk\/en\/%e9%80%81%e8%b2%a8%e6%94%bf%e7%ad%96\/","title":{"rendered":"Delivery Policy"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1 class=\"main-page-title page-title h0\">Delivery Policy | Shipping &amp; Delivery<\/h1>\n<div class=\"rte\">\n<div>\n<div>\n<div>\n<p class=\"wp-block-paragraph\">Delivery Area<\/p>\n<ul type=\"disc\">\n<li>1. Home delivery<\/li>\n<li><span lang=\"zh-HK\">For purchases outside Hong Kong, please contact our customer service before making any purchases: <a href=\"mailto:cs@goldrich.com.hk\" target=\"_blank\" rel=\"noreferrer noopener\">cs@goldrich.com.hk<\/a><\/span><\/li>\n<\/ul>\n<div>\n<div>\n<div>\n<p><span lang=\"zh-HK\">Delivery Method (Hong Kong)<\/span><\/p>\n<p>1. Home delivery<\/p>\n<p>Freight<\/p>\n<ul type=\"disc\">\n<li><span lang=\"zh-HK\">Free shipping for orders with a net value of HK$5000 or above.<\/span><\/li>\n<li><span lang=\"zh-HK\">If the net value of the order does not meet the above consumption amount, SF Express will be used for cash on delivery.<\/span><\/li>\n<\/ul>\n<p>Shipping time<\/p>\n<ul type=\"disc\">\n<li>Commercial and non-commercial areas: 7 \u2013 10 working days.<\/li>\n<li>Remote areas: 10 working days or more<\/li>\n<li>Please note that there is no delivery service on Saturdays, Sundays and public holidays.<\/li>\n<\/ul>\n<p>Delivery Details<\/p>\n<ul type=\"circle\">\n<li>We will use SF Express to send your order to the delivery address you filled in on the checkout page.<\/li>\n<li><span lang=\"zh-HK\">Once your order has been shipped from our warehouse, we'll send you a delivery notification that evening, along with your tracking number. Enter your tracking number on the courier's website to track your order's progress. If you need to schedule a different delivery time, please contact the courier directly.<\/span><\/li>\n<li>Please make sure the phone number you entered when submitting your order is correct so that the courier can contact you smoothly.<\/li>\n<\/ul>\n<p><span lang=\"zh-HK\">SF Express Logistics website:<\/span><a href=\"http:\/\/www.sf-express.com\/hk\/tc\/\"><span lang=\"zh-TW\">http:\/\/www.sf-express.com<\/span><\/a><span lang=\"zh-TW\">\u00a0Customer Service Hotline Hong Kong: (852) 2730 0273<\/span><\/p>\n<p>2. Pick up<\/p>\n<p>Freight<\/p>\n<ul type=\"disc\">\n<li><span lang=\"zh-TW\">If you choose to pick up the order yourself, shipping is free.<\/span><\/li>\n<\/ul>\n<p>Shipping time<\/p>\n<ul type=\"disc\">\n<li><span lang=\"zh-HK\">\u4e00\u822c\u57281-5\u500b\u5de5\u4f5c\u65e5\u5167\u6703\u6e96\u5099\u597d\u4f60\u7684\u5546\u54c1<\/span><\/li>\n<li><span lang=\"zh-HK\">Please note that there is no self-collection service on Sundays and public holidays<\/span><\/li>\n<\/ul>\n<p>Delivery Details<\/p>\n<ul type=\"disc\">\n<li><span lang=\"zh-HK\">When we prepare your order, someone will send you a \"pick-up notice\".<\/span><\/li>\n<li><span lang=\"zh-HK\">Before you collect your order, please print out or present the \"Collection Notice\" on your mobile phone and provide the order number from the email to our staff for verification.<\/span><\/li>\n<li><span lang=\"zh-HK\">Please bring your own shopping bags to pick up your items.<\/span><\/li>\n<\/ul>\n<p>3. Pick up at SF Express Station<\/p>\n<p>Freight<\/p>\n<ul type=\"disc\">\n<li><span lang=\"zh-HK\">Free shipping for orders with a net value of HK$5000 or above.<\/span><\/li>\n<li><span lang=\"zh-HK\">If the net order value does not meet the above consumption amount, payment will be made on delivery.<\/span><\/li>\n<\/ul>\n<p>Shipping time<\/p>\n<ul type=\"disc\">\n<li>Commercial and non-commercial areas: 7 \u2013 10 working days.<\/li>\n<li>Remote areas: 10 working days or more<\/li>\n<li>Please note that there is no delivery service on Saturdays, Sundays and public holidays.<\/li>\n<\/ul>\n<p>Delivery Details<\/p>\n<ul type=\"disc\">\n<li><span lang=\"zh-HK\">Once your order has been shipped from our warehouse, we'll send you a delivery notification with your tracking number. Enter your tracking number on the courier's website to track your order's progress. If you need to schedule a different delivery time, please contact the courier directly.<\/span><a href=\"http:\/\/www.sf-express.com\/hk\/tc\/dynamic_function\/waybill\/\"><span lang=\"zh-TW\">(Click here<\/span><\/a><span lang=\"zh-HK\">to track your order's progress.)<\/span><\/li>\n<li>When your order arrives at the designated SF Express station, SF Express will send you a text message to notify you to pick up the package.<\/li>\n<li>When you pick up your package at a SF Express service point, you must present the confirmation SMS sent by SF Express. The package can only be picked up after verification by the SF Express service point staff.<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li><span lang=\"zh-HK\">Please note that you must collect your order at the selected SF Express station within 3 days of receiving the pickup notification SMS. Orders received after this date will be collected by SF Express. You can call SF Express's customer service hotline to reschedule your pickup.<\/span><\/li>\n<\/ul>\n<p><span lang=\"zh-HK\">SF Express Logistics website:<\/span><a title=\"sf-express\" href=\"http:\/\/www.sf-express.com\/hk\/tc\/\"><span lang=\"zh-TW\">http:\/\/www.sf-express.com<\/span><\/a><span lang=\"zh-TW\">\u00a0<\/span><\/p>\n<p lang=\"zh-TW\">Customer Service Hotline Hong Kong: (852) 2730 0273<\/p>\n<p><span lang=\"zh-HK\">\u8acb<\/span><a href=\"http:\/\/www.sf-express.com\/hk\/tc\/other_services\/sf_station\/sf_station_network\/index.html\"><span lang=\"zh-TW\">Click here<\/span><\/a><span lang=\"zh-HK\">Check the addresses and business hours of each SF Express station.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"\u9001\u8ca8\u653f\u7b56 | Shipping &amp; Delivery \u9001\u8ca8\u5730\u5340 \u50c5\u9650\u9999\u6e2f\u5730\u5340\u3002 \u9999\u6e2f\u4ee5\u5916\u5730\u5340\u8acb\u65bc\u8cfc\u8cb7\u524d [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"googlesitekit_rrm_CAowhP-9DA:productID":"","footnotes":""},"class_list":["post-6171","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/pages\/6171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/comments?post=6171"}],"version-history":[{"count":13,"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/pages\/6171\/revisions"}],"predecessor-version":[{"id":14407,"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/pages\/6171\/revisions\/14407"}],"wp:attachment":[{"href":"https:\/\/www.goldrich.com.hk\/en\/wp-json\/wp\/v2\/media?parent=6171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}